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Customer Information

Shopping online

You can purchase any of our cosmetics online using credit card. If you wish to pay by any other means please place your order by email or phone.

Shipping (Special - Free Deliver for orders over $150)

We have a flat rate of $7.50 for shipping in Australia with a bonus offer of free shipping on orders more than AU$150. Where possible deliveries are tracked with signature required on delivery.

Most deliveries leave our premises within 2 working days of order. Delivery times depend on where you live. Most major cities will be next day from the time it is dispatched, more remote areas can take up to 4 business days.

Returns

If purchased online and in the unlikely event that you are not happy with the product you may returns it within 10 days for a refund on the cost of the product only, not the shipping cost.

We will not except return for wrong colour choices, if you wish advice on colour choice please contact us.

Right of Refusal

Cinz Australia, Style with Cindy and Professional Styling Academy Australia reserves the right to refuse anyone who wishes to book any of our services and products.

External events terms and conditions


1.   You can register by phone, email or online at www.cinz.com.au

2.   Full payment is required to secure your seat. On receipt of your booking we will reserve the requested number of seat(s) pending full payment, if payment is not received CINZ may cancel the booking to make way for those waiting for a seat.

3.   Once full payment is received you will be sent your ticket(s) and information you will need for the event.

4.   Payment can be made by: MasterCard, Visa (Online bookings) Cash, Cheque, Direct Credit, and PayPal (Phone and email bookings)

5.   Cancelations:-

Workshops:- A Full refund will be made for cancelations made 21 days or more prior to the commencement of the event. Cancellations between 15 and 21 days prior to the commencement of the event will be eligible for a 50% refund or a full credit towards another event. Cancellations between 14 and 7 days prior to the event will be eligible for a full credit towards another event. With regret, cancellations of 7 or less days will not be refunded or able to be credited to another event, as full payment to the venue will have been made. However a transfer to a substitute attendee is possible on request.

Style Review Runway Shows:- A Full refund will be made for cancelations made 28 days or more prior to the commencement of the event. Cancellations between 28 and 14 days prior to the commencement of the event will be eligible for a full credit towards another event. With regret, cancellations of 14 or less days will not be refunded or able to be credited to another event, as full payment to the venue will have been made. However, a transfer to a substitute attendee is possible on request.

Stylist Training Course:-  A Full refund (except for $250 non refundable deposit) will be made for cancelations made up to 21 days prior to the commencement of the course.
Cancellations 14 to 21 days prior to the course will be eligible for a 50% refund or a full credit towards another course. (less non refundable deposit).
Cancellations between 14 and 7 days prior to the course will be eligible for a full credit towards another course . (less non refundable deposit).
With regret, cancellations of 7 or less days  will not be refunded or able to be credited to another course, as full payment to the venue and associated cost will have been made.
In the case that the course is cancelled, Cinz will transfer the investment you have made to an alternative course date or refund the cost should an alternative course date not be available within the next 7 months.

6.   The course or event may be video recorded and photographs taken for the purpose of commercial use. Agreeing to these terms and conditions indicate that you agree to the use of photos, videos and sound recording for commercial purposes if you appear in them. However, you may request to be excluded if you wish. (No personal recording or photos taken without prior authorisation).

7.   CINZ reserves the right to change the date, venue or cancel any event and will notify all participants.
What's Happening at Cinz

Would you like to be a personal stylist?
Check our hands on courses on how to become a stylist 

 

 NEW - Cinz On The Run
 Video, style and fashion tips from Cindy  Click here

 
 
              
 

Secrets Of Personal Style
Workshop


A fun and interactive way to learn how to dress for your body shape, colours and personal style. 

Melbourne
&
Gold Coast

For a full list of current dates please see our new website 
Style with Cindy






 
 

Would you like to be a personal stylist?

Check out our new course and learn how to become a stylist 
 

 





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